In a year unlike any in living memory, at least one seasonal aspect of daily life has recurred this spring, potholes.
  But fewer have been noticed this year than last year, likely because of reduced traffic on Boston roads.
  Since December 1,639 potholes have been reported to 311, according to Boston Public Works department data.
  By this time last year 3,788 had been called in. Despite several storms this winter, pothole reports are down nearly 57%. “It's safe to say that, with so many people working remotely due to the Coronavirus, fewer people were traveling on our streets, leading to a decrease in pothole reporting to 311,” Chris Coakley, public information officer for the Public Works Department (PWD), told The Boston Guardian in an email.
Though
 traffic has ticked back up in recent months, the number of car trips 
taken across Massachusetts has been down 20 to 30% for much of this 
winter, according to data from the Bureau of Transportation Statistics.
  But
 even with the significant drop in tire-damaging craters, the city has 
failed to meet its goal of addressing 80% of reported holes within one 
business day.
  This winter’s rate has been 60% since January 1.
  “The
 60% quarterly figure was due to inclement weather and PWD crews 
focusing on snow and ice control operations,” wrote Coakley. Two years 
ago, the city’s pothole crews worked faster, filling 74% of holes within
 one business day. Of this year’s 1,639 reported fissures, 284 have been
 
reported in Back Bay, Beacon Hill, Fenway and the South End 
neighborhoods. Last year, there were 616 potholes reported in those 
neighborhoods over the same period.
  Potholes
 happen when water seeps underneath the roadbed and freezes, causing the
 water to expand. Cycles of freezing and thawing move and disrupt the 
ground under the road, leading to fissures and holes. After a wet 
December, an unseasonably 
dry January was followed by a February with colder weather than most 
years, according to the National Weather Service.
  Despite
 less precipitation than usual, the year’s shortest month saw severe 
enough temperature swings to cause fissures in asphalt. It was 11 
degrees Fahrenheit on February 12 and 50 degrees 12 days later.
  The problem of potholes is exacerbated by cuts that work crews make in roads, which 
water seeps into. By working with various utility companies and 
contractors, Coakley said the city’s Utility Coordination System is 
attempting to synchronize road work to reduce cuts made into newly 
resurfaced streets. Even with the threat of increased precipitation, 
flooding and storm surges due to climate change, Coakley said he does 
not expect the more severe weather to increase the annual spate of 
holes.